Privacy Policy

1. Who We Are

Cloudcam UAV Ltd is a provider of imaging, surveying and media production services, including drone surveys, LiDAR and 3D photogrammetry.
 

If you have any questions about this policy or your personal data, you can contact us at:
 

Email: enquiries@cloudcamuav.com
Address: Westmorland, Back Street, Ringwould, Deal, Kent, CT14 8HL
 

2. What Data We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Company name (if applicable)

• Project details (including site location information)

• Any information you provide when contacting us
   

We may also collect technical data such as:

• IP address

• Browser type and version

• Website usage data via cookies or analytics tools
   

3. How We Collect Your Data

We collect data in the following ways:

• When you contact us via our website, email or phone

• When you request a quote or engage our services

• Through website cookies and analytics tools
   

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries

• Provide quotes and deliver services

• Communicate about ongoing or completed projects

• Improve our website and services
   

5. Legal Basis for Processing

We process your data under the following lawful bases:

• Legitimate interest – to respond to enquiries and operate our business

• Contract – to deliver agreed services

• Legal obligation – where required for compliance with applicable laws
   

6. Survey Data, Imagery and Site Information

As part of our services, we may collect aerial imagery, LiDAR data and site information.

• This data is collected strictly for project purposes

• We aim to avoid capturing identifiable individuals where possible

• Any incidental personal data captured is handled responsibly and securely

• Data is only shared with clients or authorised project partners
   

7. Data Storage and Security

We take appropriate measures to protect your data, including:

• Secure digital storage systems

• Password-protected devices and accounts

• Restricted access to authorised personnel only
   

We retain personal data only for as long as necessary for business or legal purposes.
 

8. Sharing Your Data

We do not sell your personal data.
 

We may share data with:

• Trusted subcontractors or project partners (where required)

• Cloud storage or IT service providers

• Professional advisers (such as legal or accounting services)
   

All third parties are required to respect the security of your data.
 

9. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and improve performance.
 

You can control or disable cookies through your browser settings.
 

10. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing
   

To exercise any of these rights, please contact us using the details above.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 

12. Contact

If you have any questions about this Privacy Policy or your data, please contact: enquiries@cloudcamuav.com

Email: enquiries@cloudcamuav.com

Last updated: 15 April 2026